Effective Date:  Akumal Quintana Roo, October 15,  2024

At Akumal Travel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.akumaltravel.com, and utilize our services related to the services and products soffered by Akumal Travel

Information We Collect

We may collect the following types of information:

• Personal Information: When you make a reservation, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
• Usage Data: We collect information about how you access and use our website. This may include your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for various purposes, including:

• To process and manage your bookings.
• To communicate with you about your reservations and provide customer support.
• To send you newsletters, promotional materials, and updates.
• To improve our website and services based on user feedback and usage patterns.
• To comply with legal obligations and enforce our policies.

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
  We may use feedback you provide to improve our products and services.
• To process payments
  
  Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

Your Rights
Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information.
• The right to request correction of any inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to withdraw consent to processing, where applicable.

To exercise these rights, please contact us using the information provided below.

 Security of Your Information

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or method of electronic storage is  secure.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over SSL secured communication channel and is encrypted and protected with digital signatures

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Google AdSense
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to This Privacy Policy

Akumal Travel  may update this Privacy Policy from time to time.

When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Akumal Travel
Akumal Quintana Roo Mexico 77776
reservations@akumaltravel.com
Office: + 52 984 875 9311

Office: + 52 998 860 0600

This document was last pdated on October 15, 2024